Rediscover the Joy of Motherhood

We carefully match you with a therapist based on the information you provide during the onboarding process. Our goal is to connect you with a professional who specializes in perinatal mental health and can provide quality and compassionate care. 

We understand that sometimes clients and therapists are not a good match for one another. If you would like to change therapists, simply reach out to our support team at support@joinphoenixhealth.com and they will assist you in getting matched with a new provider.  

Our sessions take place through a secure and private video platform. You will receive a link prior to your scheduled appointment. At the time of your session, simply click on the link and your therapist will be alerted that you are waiting. If you have any technical difficulties, please reach out to our support team for assistance.  

We understand that fitting therapy into your busy life can be challenging. Our therapists strive to accommodate various schedules. Many of our providers offer evening and weekend appointments for your convenience. 

We understand the importance of timely support. Once you sign up, you can expect to schedule your first session within a few days. The exact timing will depend on the availability of therapists and your preferred time slots. 

We accept major credit and debit cards for easy and secure payment. Additionally, we recognize the importance of financial flexibility, and we accept FSA/HSA cards for your convenience. 

We are not in-network with any health insurance plans. However, if you have out-of-network benefits, we take steps to help you use your benefits so your out-of-pocket costs are lower.

The cost of individual therapy before insurance ranges from $149 to $175 per session. Our independently licensed psychologists and therapists charge $175 per session, while our provisionally licensed therapists charge $149 per session. Our provisionally licensed therapists have master's degrees in counseling or a related field and also have specialized training in perinatal mental health. They are in the process of accruing their hours to get fully licensed under the supervision of a licensed mental health professional. 

While the initial cost of therapy ranges from $149 to $175 per session, many of our members have out-of-network insurance benefits, which means that their insurance company will cover all or a portion of the costs.

Prior to your first session, we recommend that you use the out-of-network calculator on our site to get an idea of your financial responsibility. You can also contact your health insurance company by calling the phone number on the back of your insurance card to see if you have out-of-network coverage. If you need any assistance, please contact us at support@joinphoenixhealth.com.

At Phoenix Health, we feel strongly that mental health care should be available to everyone regardless of their income level. To ease the financial burden, we only charge you what your insurance company won't cover. We also submit claims for you, so you don't have to deal with the hassle of doing it yourself. 

Most out-of-network therapy practices require that you pay the entire fee for your session up front and then wait for your insurance company to reimburse you. This could take 4 to 6 weeks or more. We make the process easier by only charging you what you are responsible for and waiting for your insurance company to pay us the remainder. 

Most of our members end up paying $50 or less per session after using their out-of-network benefits.

We have a 24-hour cancellation policy. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance to avoid being charged for the session.

Our providers are all trained mental health professionals. They hold either master's or doctorate degrees in psychology, social work, counseling, or a related field. All of our providers are either independently licensed or have a provisional license but are supervised by a licensed mental health professional.

All of our providers are also either certified or in the process of obtaining certification in perinatal mental health. To obtain a certification in perinatal mental health, or PMH-C, a provider must attend several hours of training, have at least two years of work experience, and pass an exam. This ensures that they have the knowledge and expertise to support people experiencing postpartum depression, anxiety, and related concerns. Our providers continue to attend trainings on a regular basis so they can stay up-to-date on providing quality mental health care.