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🀝Support & Community

Support & Community therapy covered by Fidelis Care

"Everyone told me I'd have a village. I've never felt more alone."
βœ“See a specialist this weekβœ“PMH-C Certified Therapistsβœ“Telehealth Β· see anyone from homeβœ“Accepts Fidelis Care
In network with
Fidelis Care+9 more

No commitment. We'll confirm your coverage before your first session.

Using your Fidelis Care benefits

Phoenix Health is in-network with Fidelis Care in New York, a Catholic health plan that primarily serves Medicaid, Child Health Plus, and Qualified Health Plan members across New York State. Fidelis is one of the largest Medicaid managed care organizations in New York, and it covers mental health as an essential benefit. Our PMH-C certified therapists work with Fidelis members on postpartum depression, perinatal anxiety, birth trauma, and other perinatal mental health concerns. If you have Fidelis through Medicaid, your outpatient therapy visits are typically covered with little or no copay. Behavioral health is a required benefit under New York's Medicaid program, and New York's mental health parity law is among the strongest in the country. For Marketplace (QHP) Fidelis members, mental health coverage follows the ACA essential benefits structure with a deductible and copay. Some Fidelis plans require a referral or prior authorization for specialty mental health services. Before your first session, we verify your specific Fidelis benefits and handle any prior authorization requirements on your behalf. New York State also has strong telehealth parity law, which means video therapy sessions must be covered the same as in-person visits. If you have questions about your Fidelis coverage, call member services at the number on your card and ask about outpatient behavioral health and telehealth benefits specifically.

βœ“ In-network coverage

Your benefits apply directly β€” no superbills or out-of-network claims.

βœ“ Benefits verified upfront

We confirm your copay and deductible before your first session, at no charge.

βœ“ Telehealth covered

Your plan covers virtual sessions at the same rate as in-person specialist visits.

You might benefit from therapy if…

  • βœ“You're isolated despite being surrounded by people, and you can't put your finger on why
  • βœ“Your friendships have changed and you're not sure how to rebuild them
  • βœ“You don't have family nearby, or the family you have isn't the support you need
  • βœ“You're hesitant to ask for help and you can feel yourself running on empty
  • βœ“You compare yourself to people whose village looks great on social media
  • βœ“You want to build community but you don't know where to start
Dr. Emily Guarnotta

Dr. Emily Guarnotta

Psychologist & Founder

From our founder

Loneliness in new parenthood is one of the most clinical issues I treat that doesn't get called clinical. The village is mostly gone in modern American life, and rebuilding any version of it takes intention. I tell my clients that you don't need a crowd. You need a few real people. That's achievable, and the work is worth it.

What therapy looks like

Therapy focused on support and community is often a blend of grief work, identity work, and very practical skill-building. Many people in this category aren't in clinical depression or anxiety. They're depleted by isolation and unsure how to fix it. Most Phoenix Health therapists hold PMH-C certification and work directly on these issues with new parents. Sessions might include processing the grief of the village you don't have, examining the relational patterns that make asking for help hard, identifying realistic places to build community (other parents, online communities, neighbors, faith communities, structured groups), and working on the small but specific skills of initiating, sustaining, and deepening adult friendship as a parent. Most people see real change in 12 to 16 weeks, partly because the work is so concrete. The goal isn't to give you a village overnight. It's to help you build, deliberately and over time, the kind of support that holds.

Our Support & Community specialists who accept Fidelis Care

Most Phoenix Health therapists hold PMH-C certification β€” the gold standard in perinatal mental health.

Real clients. Real relief.

What our clients say about their experience.

⭐⭐⭐⭐⭐

β€œ"I had a big group of friends before my baby and somehow felt more alone than ever. Nobody wanted to hear the hard parts. Everyone wanted the cute photos. I felt like I was performing happy new mom for everyone in my life and dying inside. My therapist was the first person who asked how I actually was and waited for the real answer."”

β€” mom of 1

⭐⭐⭐⭐⭐

β€œ"All my friends from before had kids who were three and four years older than mine. They'd moved past the stage I was in. My family was far away. My husband was supportive but couldn't give me what I needed from another mother. My therapist helped me stop waiting for community to appear and start building it intentionally."”

β€” mom of 1

⭐⭐⭐⭐⭐

β€œ"I didn't know how to make mom friends as an adult and I was too tired to try. I sat alone at the playground while other women seemed to effortlessly know each other. The loneliness was worse than the exhaustion. My therapist helped me understand that isolation is a symptom, not a character flaw, and helped me figure out what I actually needed to feel less alone."”

β€” first-time mom

⭐⭐⭐⭐⭐

β€œI felt like everyone else had a village and I had been left out. My therapist helped me see I had been quietly cutting people off because asking for help felt impossible. We worked on that for months. I have friends now who actually show up.”

β€” Ruby, mom of two

In-network with
Fidelis Care.

Most clients pay less than $20 per session.

Accepted Insurance Networks

Fidelis Care
Aetna
Blue Cross Blue Shield
UnitedHealthcare
Cigna

Your rights under federal parity law

Under the Mental Health Parity and Addiction Equity Act (MHPAEA), your insurer cannot impose more restrictive limits on mental health coverage than on comparable medical or surgical benefits.

See full coverage map β†’

Ready to start Support & Community therapy? Here’s how it works.

The whole process takes about 5 minutes. We handle insurance β€” you just show up.

  1. 1

    Book your free call

    A quick 15-minute chat to hear what you're going through, answer your questions, and make sure we're a great fit for your needs. No cost, no commitment.

  2. 2

    Get matched

    We'll pair you with the right specialist for your specific situation. We'll also check your insurance, so you know your exact cost per session before moving forward.

  3. 3

    Start your first session

    Meet your therapist from the comfort of home. No commute, no waiting rooms, no judgment. Most clients notice a real difference within just 2 to 3 sessions.

No commitment Β· Most insurance accepted Β· Available this week

Common questions

  • Yes, and it's also worth treating. The modern parenting context is genuinely isolating, and loneliness is a real risk factor for postpartum depression. Treating it as a clinical issue rather than a personality flaw tends to change how it gets addressed.
  • You don't have to do it the extroverted way. One or two real, sustained connections tend to do more for mental health than a large but shallow network. Your therapist can help you build the kind of support that matches your nervous system.
  • This is one of the most common reasons people come in. Having unhelpful or harmful family around can be lonelier than having no family at all. Therapy can help you set the kind of limits that protect you and figure out how to build other sources of support.
  • No. Not every group is a good fit, and some groups have a tone or norms that don't work for everyone. Finding the right community usually involves several attempts. Your therapist can help you figure out what kind of group is likely to actually work.
  • Most Fidelis Care plans cover telehealth behavioral health sessions at the same rate as in-person care under the Mental Health Parity and Addiction Equity Act. Phoenix Health verifies your specific plan benefits before your first session. Your out-of-pocket cost typically depends on your deductible and copay structure.
  • PMH-C (Perinatal Mental Health Certification) is awarded by Postpartum Support International (PSI) to clinicians who have completed advanced training in perinatal mental health β€” covering postpartum depression, anxiety, OCD, birth trauma, and related conditions. It represents the gold standard of specialization in this field.
  • If you're struggling β€” with your mood, your thoughts, your relationship, or just how you're coping β€” that's enough of a reason to talk to someone. You don't need a diagnosis. A free consultation is a low-commitment first step.

From the Phoenix Health resource center

Articles and guides about support & community

Does Postpartum Isolation Get Better? What Recovery From Social Disconnection Looks Like

Postpartum isolation is one of the most common and least discussed features of new parenthood. Understanding what it actually is, why it's so pervasive, and what the path out looks like helps distinguish a process from a permanent state.

Read article β†’

Evidence-Based Books for Perinatal Mental Health: A Comprehensive Guide

The journey through pregnancy and early parenthood brings profound joy but can also present significant mental health challenges. At Phoenix Health, we understand that access to reliable resources is crucial for navigating this transformative period. This guide compiles therapist-recommended books c…

Read article β†’

How to Find Postpartum Peer Support (Free and Paid Options)

Peer support β€” talking to other parents who get it β€” is one of the most effective things for postpartum isolation. Here's where to find it and how to access it.

Read article β†’

Trusted by leading voices in parenting and mental health

OBs, doulas, and pediatricians refer their patients to us because we specialize in maternal mental health.

  • Parents.com
  • Postpartum Support International
  • Healthline
  • HuffPost
  • Fatherly
  • Choosing Therapy

The sooner you start,
the sooner you'll
feel like yourself again.

You've been surviving. It's time to start healing.

No commitment Β· Covered by insurance Β· Available this week

Learning resources

🀝Read our Support & Community guides β†’

Often goes alongside

πŸ”₯Parental BurnoutπŸ¦‹MatrescenceπŸ’‘Relationships & Couples